Club dining reservation software
Club dining reservation software that knows who's at the table
Built around members, not strangers. Venues, tables and service periods set up the way your dining room runs; members book in the app or call the host; and a seated table opens the check on the member's account.
The book
How should a private club take dining reservations?
A public restaurant books strangers with a credit card to hold the table. A club books members it already knows, under its own rules — and the dinner lands on the statement, not on a card. The book should be built for that.
Venues with their own hours
The grill room, the veranda and the main dining room each have their own service periods by weekday, turn times, booking window and same-day cutoff.
Tables that fit the party
Tables carry seats, a minimum party size and a section. A party of six is offered a six-top, not two deuces someone has to push together.
No double-booked tables
A reserved table belongs to one party for its turn. Two members can't book the same table at the same time, whether they book in the app or by phone.
Room for walk-ins
Hold back a share of tables from advance booking, so the members who wander in after nine holes still get a seat on a busy night.
A waitlist that calls back
When the book is full, members join the waitlist. When a table frees up, the member at the top is told it's available.
Booked from the app
Members choose the venue, time and party size in the club's app, with reminders and a calendar invite for the evening.
Host stand
The host stand, the floor and the check on one screen
The host works from tonight's book beside the room: who's due, who's seated, which tables are open, and who's waiting. Move a party to a better table, mark a no-show, or seat the Walshes the moment they walk in.
Seating a reservation opens the check on the register, attached to the member, with the party's notes and allergies already on it. The server walks up knowing the table's name, and the kitchen ticket carries the allergy flag.
- Up-next rail and waitlist beside the floor plan
- Seat, move, cancel or mark a no-show
- Cancellations go back online, or stay held for walk-ins
From booking to plate
A reservation that follows the member into the kitchen
The details a member gives when booking don't stay on the host stand.
Seat onto the check
Seating a reservation opens the table's check on the register, already attached to the member. The server starts with a name, not a table number.
Allergies travel with the booking
Allergies on the member's profile come with the reservation and appear on the check and the kitchen ticket. Notes go up to a paragraph.
Events take the room
When the wine dinner or a private party is laid out in the events module, the floor plan is the event's for the night.
Kitchen
The allergy on the booking is the flag on the ticket
A member with a shellfish allergy books for Friday. On Friday the allergy is on the check when the table is seated, and on the ticket when the crab cake reaches the grill station — without the server writing it on a pad or the host remembering to pass it on.
- Allergies from the member profile
- Notes on the booking
- Flags on the kitchen display
One system
Every cover counts toward the minimum
Dinner charged to the account is on the member's statement and counted toward the food and beverage minimum as soon as the check closes. The dining room, the grill and the turn all feed the same number.
FAQ
Dining reservation questions
What is club dining reservation software?
Club dining reservation software manages a private club's restaurant book: venues, tables, service periods and who is coming when. Unlike a public restaurant system, it books for members and their guests under the club's own rules, and a seated table becomes a check on the member's account.
Can members book a table from the app?
Yes. Members pick the venue, date, time and party size in the club's app and get a confirmation, a reminder and a calendar invite. Members who prefer to call still call, and the host books for them.
Does it replace our public restaurant booking service?
For members, yes: bookings, the host stand, the waitlist and the check all run on one system tied to the member account. A public restaurant service is built for strangers and credit cards; a club books for members it already knows.
Can we hold tables back for walk-ins?
Yes. Release limits keep a share of tables out of advance booking. When a member cancels, the host decides whether to put the table back online or keep it for walk-ins.
Do you take deposits or charge no-show fees?
No deposits — members book on their account like everything else at the club. The host can mark a no-show so the club has the record, and the club's own policy decides what happens next.
How do private events affect the dining room?
Events and banquets are planned in the events module with their own floor plans. When an event takes a room, that layout replaces the dining floor for the night.
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